FAQ

Q: When should I get there? (DOORS OPEN at 8PM)
A: The sooner you get there, the more likely you will find parking and the more relaxed you will feel in getting your ticket (or wristband if you already have one), in dealing with coat check, etc. Performance schedules will be made public the week of the show.
Q: Can I get TICKETS at the door?
A: MOST LIKELY! The Box Office will be open at the venue Monday afternoon at 2pm, as well as the night of the show – unless we sell out, which may well happen. We recommnend you buy in advance.
Q: How do I get hard‐copy tickets?
A: You can buy them online and print them at home. Hard-Copy Tickets (both GA and VIP tickets) are available NOW @ DISTRACTIONS on HAIGHT (1552 Haight Street (@ Ashbury) with only a $5 service fee.
Q. Can a less than 18 year old attend if accompanied by their parent?
A: Sorry, the event is 18 + only.
Q: Can I bring in empty water bottles or camel-baks?
A: YES, THEY MUST BE EMPTY. CLEAR WATER BOTTLES and CAMEL-BAKS ARE ALLOWED.
Q: I did not receive my order confirmation, I checked my spam folder and the money has been taken out of my bank account, what should I do?
A: Contact our ticketing team at customersupport@ticketfly.com. They will resend you your confirmation email. You may have to provide them with an alternate email address.
Q: Will there be a separate entrance for VIP?
A: Yes VIP will have their own entry line, but if your friends do not have VIP, you can enter with them in the GA lines as well.
Q: I would like to upgrade my ticket to VIP. How can I do this?
A: Again, please contact our ticketing team at customersupport@ticketfly.com – They will help you process your upgrade to VIP.
Q: Will there be a full bars in the VIP area?
A: Yes, there will be full bars in both the General Admission and VIP areas.
Q: Bars, Food, and what can I bring?
A: This is an 18+ event, so EVERYONE who intends on drinking will be carefully carded and given a wristband, which will need to be put on at the time you receive it. There are numerous bars throughout the venue, serving the full range of beverages until 2am, and non‐alcoholic drinks until closing. As to food, there will be several excellent food vendors who will be serving hot food during the evening. All bags/backpacks will be thoroughly checked. Obviously, you will not be allowed to bring in beverages or recording devices. Clear, empty plastic beverage containers, or empty camelbaks ARE allowed.
= Regarding CAMERAS - You are welcome to bring your own small, hand held camera. SLR cameras are NOT allowed without a PRESS pass which you can inquire about by contacting press@seaofdreamsnye.com. Regardless though, you should always remain considerate of others and not take anyone’s picture without their expressed consent. Intruding on others in an aggressive way puts you at risk of removal from the event and confiscation of your memory card.
Q: Is the venue wheelchair accessible?
A: The Concourse is 100% wheelchair accessible. The street level entrance through the lot to the south of the building has a ramp. The mezzanine has an elevator. As there is no fixed seating, the venue is divided into areas … all of which are wheelchair accessible. These are further divided into General Admission and VIP areas. The VIP areas are closer to the main stages, but there are General Admission areas close to the stage as well. There are viewing areas on the raised areas above both sides of the slightly lower main halls. The areas closer to the stage are designated VIP; those farther away are General Admission. There are no seats per se, so no specific “seating” reservations are possible.
Q: Do I HAVE to wear a costume?
A: No, but you’re going to WANT to. In past years, as many as 90% of Sea of Dreams attendees have come in costumes, often displaying original works they have designed themselves. It’s part of the creativity and fun that makes this event so special, and so unique. Like Burning Man and many other Bay‐Area events, only HALF the entertainment happens on stage. Do your worst!
Q: What’s up with ticket surcharges?
A: Ticket surcharges begin with credit card processing fees. These are added to ticket purchases in proportion to the price of the ticket. These go directly to credit card companies and are unavoidable. The ticketing COMPANY then adds their own surcharge as well to pay the employees that service your orders. How MUCH they charge is the “secret sauce”. For Sea of Dreams, we have worked with Ticketfly to cut costs however possible to make sure you are paying the minimum.
#13. Q: Will this show sell out?
A: Our lineup is even bigger and more well‐rounded than in previous years. We strongly encourage you to purchase tickets as soon as you can in order to secure your presence in what will be one of the most memorable events of the year. We couldn’t think of a better musical lineup to help you ring in the New Year and to collectively celebrate change for the better. What are you waiting for, click HERE and join us!
Q. How do I get there?
A: Via Driving Directions: Parking is limited in the area and with several other NYE shows in the vicinity, the local lots will fill up fast. COME EARLY! The neighborhood is commercial, but there are other events nearby. Carpool if you can. Google Maps
Via Public Transportation:
- BART: Exit at the Civic Center station. You can take the six‐block walk down 8th Street to Brannan, or take the SF Muni 19 bus, which drops you off right outside the Concourse. Additional BART options are available at www.511.org.
- Bus: From Fisherman’s Wharf, Russian Hill, Nob Hill, or Downtown take the SF Muni 19. ‐ From the Marina, North Beach, Downtown, or Embarcadero take the SF Muni 10 (17th and DeHaro). Or for additional bus lines visit www.511.org.
- Bicycle: From Market Street to the Concourse, there is a bike lane going down Eighth Street. There are bike racks on the Eighth Street side of the Concourse building.
Q: What are you doing to make the Concourse look good?
A: The name anonEvents has long been synonymous with decorative extravagance. No expense is being spared in this regard as well, with all of the bells & whistles you’ve come to expect from Sea of Dreams, plus some new wrinkles as well. Hookahdome will be expanded as well, with all of the great world décor you have come to expect. You can expect Sea of Dreams to be a beautiful spectacle. See some pictures of past events in our Gallery.
Q: Will this be a GREEN EVENT?
A: We will try like hell! We will be exploring various ways to minimize the environmental impact of our event in the days and weeks to come. The biodegradable cups and cutlery Sunset had at North Beach Jazz Fest will be back, but will be joined by such new facets as biodegradable confetti and balloons!