Q: When should I get there? (DOORS OPEN at 8PM)
A: The sooner you get there, the more likely you will find parking and the more relaxed you will feel in getting your ticket (or wristband if you already have one), in dealing with coat check, etc. Performance schedules can be found HERE!
Q: Is there a Coat Check?
A: There are two. The VIP Coat check is all the way to the left after you enter (also the VIP checkin). The GA coat check is downstairs. Coat check is $3
Q: How do VIP’s check in and get their drink tickets and wristbands?
Q: Can I get TICKETS at the door?
A: Yes. They are $100 GA and $175 VIP.
Q: How do I get hard‐copy tickets?
A: You can buy them online and print them at home. Hard-Copy Tickets (both GA and VIP tickets) are available at:
Q: Can I bring in empty water bottles or camel-baks?
A: YES, THEY MUST BE EMPTY. CLEAR WATER BOTTLES and CAMEL-BAKS ARE ALLOWED. There is San Francisco tap water from the Hetch Hetchy watershed available in all taps.
Q: I did not receive my order confirmation, I checked my spam folder and the money has been taken out of my bank account, what should I do?
A: Please call Ticketmaster Customer Service at 1-800-653-8000
Q: Will there be a separate entrance for VIP?
A: Yes VIP will have their own entry line, but if your friends do not have VIP, you can enter with them in the GA lines as well.
Q: I would like to upgrade my ticket to VIP. How can I do this?
A: Please call Ticketmaster Customer Service at 1-800-653-8000. They will help you process your upgrade to VIP.
Q: Will there be a full bars in the VIP area?
A: Yes, there will be full bars in both the General Admission and VIP areas.
Q: Bars, Food, and what can I bring?
A: This is an 18+ event, so EVERYONE who intends on drinking will be carefully carded and given a wristband, which will need to be put on at the time you receive it. There are numerous bars throughout the venue, serving the full range of beverages until 2am, and non‐alcoholic drinks until closing. As to food, there will be several excellent food vendors who will be serving hot food during the evening. All bags/backpacks will be thoroughly checked. Obviously, you will not be allowed to bring in beverages or recording devices. Clear, empty plastic beverage containers, or empty camelbaks ARE allowed.
Q: What about CAMERAS?
A: You are welcome to bring your own small, hand held camera. SLR cameras are NOT allowed without a PRESS pass which you can inquire about by contacting email@example.com. Regardless though, you should always remain considerate of others and not take anyone’s picture without their expressed consent. Intruding on others in an aggressive way puts you at risk of removal from the event and confiscation of your memory card.
Q: Is the venue wheelchair accessible?
A: Bill Graham Civic Auditorium is 100% wheelchair accessible. As there is no fixed seating, the venue is divided into areas … all of which are wheelchair accessible. These are further divided into General Admission and VIP areas. The VIP areas are closer to the main stages, but there are General Admission areas close to the stage as well. There are viewing areas on the raised areas above both sides of the slightly lower main halls. The areas closer to the stage are designated VIP; those farther away are General Admission. There are no seats per se, so no specific “seating” reservations are possible.
Q: Do I HAVE to wear a costume?
A: No, but you’re going to WANT to. In past years, as many as 90% of Sea of Dreams attendees have come in costumes, often displaying original works they have designed themselves. It’s part of the creativity and fun that makes this event so special, and so unique. Like Burning Man and many other Bay‐Area events, only HALF the entertainment happens on stage. Do your worst!
Q: What’s up with ticket surcharges?
A: Ticket surcharges begin with credit card processing fees. These are added to ticket purchases in proportion to the price of the ticket. These go directly to credit card companies and are unavoidable. The ticketing COMPANY then adds their own surcharge as well to pay the employees that service your orders. The Bill Graham Civic Auditorium uses Ticketmaster as an exclusive ticketing vendor.
Q: Will this show sell out?
A: Sea of Dreams NYE has been San Francisco’s premier New Years spectacle for 14 years and our move to the Bill Graham Civic Auditorium will only increase interest. As time goes one, ticket prices will only increase and then eventually, sell out.
Q. How do I get there?
A: The Bill Graham Civic Center could not be more conveniently located, less than 2 blocks from Civic Center Muni Station and bike, rickshaw, taxi, and lorrey accessible. For a Google Map and Directions … CLICK HERE
Q: What are you doing to make the Civic look awesome?
A: The name anonEvents has long been synonymous with decorative extravagance. No expense is being spared in this regard as well, with all of the bells & whistles you’ve come to expect from Sea of Dreams, plus some new wrinkles as well. You can expect Sea of Dreams to be a beautiful spectacle. See some pictures of past events in our Gallery.
Q: Will this be a GREEN EVENT?
A: We will try like hell! We will be exploring various ways to minimize the environmental impact of our event in the days and weeks to come. SunsetSF has long been leadre in the greening of urban events, and Another Planet Entertainment has the reputation for the highest standards in festival greening at events like Outside Lands and Treasure Island Music Fest.